SUMMARY OF QUALIFICATIONS:
I have over three years of experience working in diverse retail sales and customer service environments and extensive work with visual standards and merchandising high-ticketed items. I opened the retail store Nordstrom Rack in San Antonio Texas in 2009 which challenged and tested my fashion taste and visual presentation skills. I am highly organized with the ability and clinical skills to manage multiple tasks and meet deadlines with commitment to excellence. My ability to respond to customer inquiries in a professional manner is excellent with still having to manage multiple tasks in a high volume environment. I am very goal oriented with the sincere commitment to professional growth.
EXPERIENCE:
Costco Wholesale 08/2009-06/2010
Cashier Assistant/Merchandiser
• Assist the cashier in scanning items accurately and quickly as possible
• Give the member excellent customer service
• Opening and closing procedures
• Merchandiser; Sending and receiving merchandise on a daily basis
• Laying out new products on floor and rearranging assigned department to reach high sales quota
• Inventory every four months
Nordstrom Rack 10/2008-08/2009
Sales Associate/Cashier
• Greeting every customer with a positive attitude
• Maintaining sales floor
• Responsible for excellent presentation of my assigned department
• Setting up and presenting new merchandise received that day
• Providing superior customer service
Lorraine Zepeda
17239 Shavano Ranch 9107
San Antonio, Tx 78257
210.391.6549
E-mail
ljayassi@yahoo.com
Zales Outlet 11/2007-09/2008
Jewelry Consultant
• Diamond Certified
• Helped customers understand the quality of diamonds and their value
• Presenting high valued jewelry to customers
• Working the cash register and credit card machine
• Inventory twice a day
• Customer relation skills were tested on a daily basis
• Responsible for day-to-day operations including bank deposits, returns and exchanges, and store presentation
EDUCATION:
Carrizo Springs High School 2001-2005 High School Diploma
Southwest Texas Junior College Uvalde, TX 2005-2007
Northwest Vista College San Antonio, TX 2010- present
San Antonio College San Antonio, TX
2010-present
