Shayal Maharaj, A+, Network +



Objective:

To obtain a position in technical support where my skills will be utilized to contribute to the success of an organization.

Skills and Abilities

- Identifying and troubleshooting Components of Motherboards, Processors Memory, Storage Devices,

Power Supplies, Display Devices, Adapter Cards, Ports and Cables

- Installing, Configuring, and Optimizing PC Components

- Identifying Tools and Diagnostics for PC Components

- Performing Preventative Maintenance on PCs, Diagnostic Resources

- Optimizing, Installing, Upgrading, Windows 9.x, Windows XP, Vista and Windows 7

- Installing, Configuring, Troubleshooting, and Upgrading Printers and Scanners

- Installing, Configuring, and Troubleshooting Networks, Networking Tools and Diagnostics,

Preventative Network Maintenance

- Understanding Network Security, Security Solutions, Auditing and Logging

- Experienced in using Microsoft Excel/Word/Outlook

- Data Entry at Typing 63 wpm

- Understanding of Inbound/Outbound calls procedures

- Bilingual English/Hindi

Education

8/2010-Present TechSkills of Sacramento Sacramento, CA

PC & Networking Program

8/2006- 5/2010 Florin High School Sacramento, CA

3.3 GPA

2008-2010 Florin Varsity Basketball Team

Community Service

2009-2010 Virtual Enterprise Sacramento, CA

Vice President

Virtual Enterprise was an online business class; during this class we ran a Jewelry store. I was the person who fixed the catalog and found the wholesale pricing for items. We went to trade shows to show off our products. We sold jewelry to our classmates and people at the trade shows.

2008-2010 High School Boosters Sacramento, CA

Food Service

Worked with Booster Club raising money for Florin High School Sports Teams. Practiced proper food handling techniques, handled cash, took orders, made orders, and served food items, enthusiastic customer service.

2008-2010 Florin Girls Athletics Sacramento, CA

Manager

Kept accurate track of points during each game, worked with coaches for players needs, organized the games, scores. Worked with Girls Varsity Basketball and Junior Varsity Softball teams.