Sharnel

Talented and sharp young professional with skills and knowledge in:
Journalism and Media Relations

Demonstrate thorough and detail knowledge in the following academic preparation:

• Public Relations • Journalism • Photo-Journalism
• Newspaper • Literature • Voice and Dictation
• Expository Writing • Television Production
Education

Bachelor of Arts in Mass Communication/Print Media
Virginia State University, Petersburg, VA - 2010

Experience & Employment

Intern ~Richmond Voice, Richmond, VA~05/2010 to present
Group Counselor/Greeter ~ YMCA of Richmond, Chester, VA ~ 06/2008 to 10/2009
Sales Associate ~ Lim’s Menswear, Richmond, VA ~ 04/2007 to 08/2007
Customer Service Representative ~ Vangent Inc, Chester, VA ~ 06/2007 to 08/2007
Sales Associate ~ Shoe City, Richmond, VA ~ 06/2006 to 04/2007
Sales Associate ~ Journeys, Chesterfield, VA~ 12/2005 to 06/2006

• Customer Service: Greeted customers daily in a professional and courteous manner. Assisted customers with purchases. Provided information to customer on special promotions and sales. Serves as back-up for facility director, assisting in closing the facility and releasing staff and children.
• Data Entry: Updated and maintained stock level and reorder status. Utilized databases and online references to review and provide customer information. Maintained a current understanding of the processing procedures to respond to numerous phone inquiries. Maintains computerized roster of student’s attendance. Researches and plans daily activities.
• Organizational: Responsible for maintaining stocks at appropriate levels. Completes daily filing and timely distributes mail to employees. Maintains a clean and organized work area and facility. Ability to work in a multi-facet fast paced environment. Ability to meet designated deadlines for student lesson plans. Monitors log in and log out ensuring parents completion.
• Promotional Activities: Communicated to customers about current promotion and sales to increase sales. Recommended accessories to increase sales. Handed out promotional materials at child care facility. Registered and welcome new and current attendees to camp and child care facility. Provides a variety of activities for attendees based on age and skill level.

Community Service

Virginia State University Statesman, Reporter, August 2008 – May 2010
YMCA of Greater Richmond, Community Organizer, June 2008 – September 2008