Brittany

OBJECTIVE Customer care representative position where my customer relations experience can be utilized to improve customer satisfaction and enhance the company brand name.

EDUCATION Liberty University, Lynchburg, VA
¬B.A., Education
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RELATED EXPERIENCE
¬July 2008-May 20011 NCCU Residential Life Durham, NC
Resident Assistant/ Community Assistant
• Mentor/Counselor for student body.
• Arranged educational programs for residence hall
• Provided assistance to freshmen residence hall of approximately 500 students
• 24 hour lock out consultant.
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¬Feb 2005- April 2008 Waffle House Burlington, NC
Waitress
• Served approximately 300 customers per day on second shift
• Expedited food orders and delivery
• Opened, closed and reconciled cash register daily
• Coordinated and trained new employees
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¬August 2006- July 2007 North Carolina Central University Durham, NC
Office Assistant
• Clerical work study desk duty.
• Packaged first year student supplies for Orientation
• Coordinated and led for prospective students and parents
• Answered telephones for administrative staff
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SKILLS • Microsoft office suite: Including Excel, Power point, Word
• Type Speed: 36 WPM
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Volunteer Experience: • Project Excellence: Team tutor to approximately 30 students since 2006 in Durham County Public School.

• Durham Rescue Mission Seasonal Volunteer: Feeding over 500 people during the Holiday Seasons.

• One Million Meals Volunteer- Packaging one million meals at NCCU for the needy across America.
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References Furnished Upon Request
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