Kawai Lu
dikawai@gmail.com
SUMMARY OF QULAFICATIONS
Successful administrative/marketing support professional with comprehensive strategic planning and
organizational skills that balance work, team support and responsibilities in a timely manner
Persistent, resourceful, and customer oriented team builder and contributor, with excellent problem
solving, oral and written communication abilities
Outstanding diplomacy that steadily produces win-win results for customers and the company
Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new
concepts
SKILLS AND PROFICIENCIES
Windows XP, Mac 0SX, Word, Excel, Outlook, Power Point, Purchasing, Planning and Scheduling
PROFESSIONAL EXPERIENCE
Fast Lane
Morrisville NC
03/2011- Present
Internet Researcher (Temp)
• Perform a variety of Internet research functions using Google, Linkedin, and Twitter for researching
and gathering information on various companies and clients in order to successfully market computer
software training program certificates
• Utilize salesforce and social networking websites to examine CRM system for targeting potential
clients and generating leads for the sales team
• Implement and manage high level records using word processing, spreadsheets and presentation
software
Co-Options
Apex NC
09/2010-02/2011
Marketing Intern/Office Coordinator
• Supported the development and execution in achieving a final market plan for various clients
• Monitored online and print ad placements, assisted with writing, formatting, and editing various proposals
and programs
• Provided office support, market research, web development and daily reporting
Implus Foot Care LLC.
Durham NC
06/2008-07/2010
Administrative Support/Vendor Relations Specialist
• Highly successful in maintaining accurate records, filing, composing, editing and correspondence
• Successful in providing administrative support for various departments such as answering telephones,
assisting visitors and resolving a range of administrative problems and inquiries
• Monitored inventory and purchasing reports allowing for proper procurement action
• Researched vendor order status in preparation to communicate details to Purchasing Manager
The Body Shop
Raleigh NC
12/2007-04/2008
Assistant Shop Manager
• Utilized excellent customer service skills in an effort to establish repeat business while consistently
meeting and exceeding daily goal expectations
• Hired, trained, scheduled and supervised a highly productive staff of 25 while maintaining a high level of
professionalism
Hollister Co.
Raleigh NC
06/2007-12/2007
Assistant Store Manager
• Utilized leadership, communication and interpersonal skills to build teams that meet/exceed goal
• Organized promotional events, and contests without compromising company’s core business
Moxie Clothing
Greenville NC
07/2005-05/2007
Sales/Assistant Buyer
• Promoted the company brand and supervised all aspects of store including presentation, leadership,
marketing, and store operation
• Utilized product and fabric knowledge when assisting customer’s with purchase selections
Kabuki Japanese Steak House
Cary NC
03/2001-05/2003
Hostess/Server
• Consistently achieved the highest guest check averages among all full-time servers through great
customer service skill and suggestive selling orders
• Assisted guests in order selection by promoting specific menu items and specials. Up-sold appetizers,
specialty beverages, and desserts to increase guest check averages
• Frequently assisted colleagues during rush periods to foster / promote teamwork while providing
exceptional customer service and guest dining experience
EDUCATION
Bachelor of Science Merchandising/Business Administration
East Carolina University, Greenville NC
