Rottura D. Carlton

OBJECTIVE

To obtain a position with a progressive company where I may utilize and further develop my skills.

SUMMARY

- Excellent oral and written communication,
organization, as well as interpersonal skills.
- Proficiency in general office procedures
- Experience in MS Word, MS Excel and FileMaker Pro
- Excellent customer service and staff training skills

EXPERIENCE

Director
Bryant's Child Development Center, Durham, NC 11/2009 – present

- Ensure compliance with all state and local licensing regulations
- Maintain an active role in professional organizations and stay
current of new developments in the field
- Plan menu and purchase snacks
- Prepare and evaluate curriculum that gives our children the basic skills
they will need to succeed in school and establish a an understanding of
Christian faith and values
- Work with teachers to assure that all classrooms are safe, attractive and
developmentally appropriate
- Monitor billing and payment and work with families to resolve payment
issues
- Oversee the staffing of the program including hiring, firing and annual
evaluation of staff performance
- Prepare job descriptions and update as necessary
- Supervise and conduct yearly evaluations on staff, to include
annual goals
- Revise personnel handbook as needed
-Manage records and update monthly



Lead Teacher
Bryant’s Child Development Center, Durham, NC 02/2007 – 11/2009

-Instruct students through planned daily activities
-Manage records and update monthly
-Assist director with administrative duties as needed

Housekeeper/ Guest Service Representative
Extended Stay Deluxe, Cary, NC 10/2006 - 02/2007

- Assist guests with check-in/check-out
- Make reservations via phone and in person
- Clean occupied and vacant rooms
- Perform various duties as assigned by manager

Office Assistant
All-In-One Painting and Flooring, Apex, NC 01/2005 - 10/2006

- Assist owner with acquiring accounts and scheduling jobs
- Maintain customer contact throughout jobs
- Update accounting records including payroll
- Receive and transmit all correspondence

Administrative Assistant
Adecco, Inc., Durham, NC 09/2004 - 1/2005

- Assist staff with incorporation of new global software program
- Created training materials and accounting database
- Performed various office duties including filing and bulk mailing

Processing Assistant II
Adecco, Inc., Burlington, NC 06/2004 - 09/2004

- Created accounting database for grant obligation and client tracking
- Processed funding requests for current program participants
- Greeted clients and set appointments for application intake
- Performed various office duties assigned by manger


Data Management Specialist
Lockheed Martin, Durham, NC 12/2003 - 3/2004

- Researched and deciphered mortality certificates
- Entered and batched data from microfilm
- Utilized medical dictionary

Administrative Assistant II
Child Care Services Association, Chapel Hill, NC 11/2002 - 11/2003

- Provided customer service in a call center environment
- Organized and maintained statewide application intake
- Assisted staff with mailing, logging faxes, back filing, and client tracking


EDUCATION

Center for Employment Training, Durham, NC
- Certificate of Completion in Medical Billing and Insurance, 2001

Southern Durham High School, Durham, NC
- High School Diploma, 1997
Durham Technical Community College, Durham, NC
- NC Early Childhood Credential Certification, 2007

Stanly Community College, Albemarle, NC
- NC Early Childhood Administration Credential, 2008

REFERENCES

Available upon request.