Aja James
Objective
Find employment with a company where my skills and experience will be an asset to the business while furthering my knowledge and abilities in the process
Experience
2010 – 2011 Top To Bottom Phoenix, AZ.
Commercial Business Cleaner
 Cleaned dorm rooms at German Air Force Flight School in Goodyear, AZ. As well as multiple residences.
- Organized and cleaned dorm rooms for students.
- Handling employee issues at each location if they arise.
- Assisting in training of Employees as needed.
- Provided sanitary methods.
- Detailed, deep cleaned homes for move-in.
 Confirm receipts and all monies are accounted for in each location.
 Preparing weekly schedules for employees
 Ensure that all equipment are in working order
 Ordering inventory

2005 – 2009 Bureau of Medical Economics Phoenix, AZ.
Medical Bill Collector
 Contacted debtors to inform of amounts owed and companies requesting payment.
 Set up payment plans, as well as accepted credit card and checking information for instant payment.
- Arranged payments to be made from Workman’s Compensation, lawyers, and insurance companies.
 Provided confidentiality and privacy of account information to debtors.
 Trained new employees.
 Customer service expertise had to be utilized for proper/successful collection




2002-2004 Dearfield Associates Phoenix, AZ.
Customer Service/Sales Rep
 Up-sell customers to medical books from magazines, receiving multiple orders for shipping
 Responsible to complete each order guaranteeing that each parcel was properly packaged and shipped to correct locations
 Familiarize myself with product
 Data Entry
Education
1998-2001 Central High School Phoenix, AZ.
High School Graduate

2002-2003 Apollo College Phoenix, AZ.

Medical Assistant Diploma
 3.5 GPA
 First Aide/CPR Certified