Ashley

Objective To obtain a management position where I can maximize my leadership ability, educational skills,

customer service and training experience.

Dominican College of Blauvelt, Orangeburg NY
• BS in Business Studies received May 2012
• Concentration: Management

Related Courses
Managerial Accounting
Economics
International Business Management
Business Policies and Strategies

Experience

Server, Zinburger
Summer 2011- Present
• Stock service area with supplies
• Escort customers to their tables, inform them of daily specials, describe and recommend wines
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Take orders from patrons for food or beverage, and enter into computer for transmittal to kitchen staff
• Check patrons’ identification to ensure that they meet minimum age requirement for consumption of
alcoholic beverages
• Bring wine selections to tables with appropriate glasses, and pour the wines for customers
• Serve food or beverages to patrons and check with customers to ensure that they are enjoying their meals,
take action to correct any problems
• Prepare checks that itemize and total costs and sales taxes

Customer Service, Universal Mailing Service
Winter 2009, 2010
• Assisted in department wide administrative duties such as, fax, filing, and invoicing
• Participated in data entry for various mailing accounts
• Arranged mail sorting for Universal Mailing clients
• Maintained client relationships as a customer service representative

Client Support Specialist, NJ Department of Economic Development & Training Summer 2008, 2009, 2010
• Customer service representative for Business Services Unit
• Managed Resource Center to assist unemployed citizens in job searches
• Compiled lists of data for job fairs and assisted in organizing annual Essex County Job Fair
• Mastered and used internal software, America’s One Stop Operating System, for inputting new job created
within the program

Honors & Activities

Captain 2010-2012 Dominican College Softball
CACC Regular Season Conference Champions 2010
CACC Conference Tournament Champions 2010, 2011, 2012
NCAA East Regional Qualifiers 2009, 2010, 2011, 2012
CACC All-Tournament Team 2011

• Microsoft Word, Excel, Power Point, Internet, Fax

References

Furnished upon request