Nancy

OBJECTIVE
An enthusiastic, dedicated, and results-driven person seeking a position to utilize the proper skills and knowledge acquired through extensive training and customer service, which ensures progress for the organization while presented with an opportunity to experience further career growth.
Qualifications
· Capable of speaking English and Spanish proficiently.
· Capable of handling multiple tasks efficiently, even during time of sensitive conditions.
· Strong critical thinking skills, able to assess condition and provide appropriate intervention readily.
· Possesses exceptional interpersonal and communication skills, both verbal and written.
· Dedicated and flexible, easily adapt to change of environment and work schedule
· Knowledgeable in the following computer software: Photoshop, MS Word, Excel, PowerPoint, and Outlook
WORK EXPERIENCE
New Jersey Army National Guard, Teaneck, NJ (2007-2011)
Ammunition Specialist (89B)
· Receiving and issuing ammunition for military base
· Operating from a 6K to a 10K forklift
· Accountability and inventory on all types of ammunition
· Serving the United States Army

Holistic Manual Physical Therapy, Englewood, NJ (2011-2011)
Receptionist/ P.T. Assistant
Answering phone calls
Setting-up appointments
Sending billing/entering billing codes in Medisoft
Handling any issues with E.O.Bs.
Confirming patients insurance/and correcting any issues with insurance
Assisting Physical Therapist with patients. I.E. ultrasound, laser, setting them with heat or ice patches and stimulations.

Bally Total Fitness Englewood cliffs, NJ (2009-2010)
Club Receptionist/Retail
· Checking in members and maintaining member accounts
· Sales of retail items and services
· Scheduling appointments
· Answering incoming calls and forwarding to appropriate departments
· Maintaining front desk and retail store
· Making protein shakes for members
· Selling health items

National Amusement Cinemas, Edgewater, NJ (2006-2008)
Cashier/Concessioners
· Selling tickets to customers
· Answering phones
· Handling money
· Customer Service

Mandee West New York, NJ (2005-2006)
Sales Associate
· Cashier, working the entire store (front, back, fitting rooms)
· Maintaining store clean and cashier area clean
· Assisting customers
· Finger Spacing

General Kedeans Tours, Union City, NJ (2004-2005)
Secretary Assistant
· Answered phones, forwarding calls to appropriate accountant
· Making appointments and taking down messages
· Making copies, sending out faxes

EDUCATION
Memorial High School, West New York, NJ (2004-2007)


References are available upon your request