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Professional Summary


City : Modesto, CA
University : Modesto Junior College
Major : Liberal Studies

Ashley

• Results-driven Customer Services Representative with proven ability to establish rapport with clients.
• Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude.
• Excellent communicator, multi-task-oriented
• Motivation to maintain customer satisfaction and contribute to company success.

Skilled Highlights
• Conflict resolution
• Creative problem solver
• Excellent communication skills
• Proficient with handling large sums of money
• Customer service oriented
• Strong organizational skills
• Fast learner with a wide range of practical skills
• MS Windows proficient

Work experience
Wal-Mart
November 2008 - February 2009 Cashier
• Provided excellent customer service while assisting the customers with their shopping needs.
• Supplied the customer with a quick an efficient check out service.
• Greeted customers entering the store to ascertain what each customer wanted or needed.
Jamba Juice
March 2008 - August 2008 Team Member
• Accommodated each individual according to their needs, took food orders and prepared food/drinks
• Operated the cash register and computer accounting systems
• In charge of store clean up after closing to prepare for the next day.
• Described product to customers and accurately explained details and care of merchandise.
• Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
My Chef Restaurant
May 2007 - October 2007 Server
• Took food orders, gave selection advice, and recommended items to accommodate each individual customer.
• Responsible for collecting all payments for food and beverage orders from customers.
• Responsible for preparing and serving food at a variety of catering events
• Provided an elevated customer experience to generate a loyal clientele.
• Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
Temporary Employment Experience
• June 2009-Modesto High School- Assisted with Text book inventory, clerical duties.
• June 2009-Modesto Central Youth group- Participated in youth group intervention program.
• June 2010-Johansen High School- Directed calls to appropriate individuals and departments.
Assisted with Text book inventory and restocked inventory

Education

Modesto Junior College
Currently attending
Liberal Studies
Thomas Downey High School
2004-2008- Graduate
General


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