DOMINIQUE


Objectives
I am seeking a position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills while maintaining company image.
Summary
Excellent organizational and administration skills: with experience in dealing with customers and high level workloads within strict deadlines. Now looking for a challenging career, that will utilize my past experiences.

January 2010 – June 2011 Trust Field Services, Inc. North Miami, FL
Administrative Assistant
 Upload property pictures to correct files.
 Answer phones and direct calls accordingly.
 Type up daily orders for Field Workers.
 Miscellaneous Office Duties: File, Data Entry, Scan, Fax, and Email.
 Update company spread sheets daily
 Upload pictures to company website.
December 2008 – March 2009 IRT T-mobile (Interactive Responsive Technology) Miramar, FL
Customer Care Representative - Customer Care Service for T-mobile
 Sound knowledge of basic business arithmetic; techniques and methods of using standard word processing, spreadsheet, database and other office software and equipment.
 Profound skill in using spreadsheets and word processing software packages, organizing data and materials, and preparing reports and documents and in entering data accurately and efficiently.
 Immense ability to type accurately at a rate of 40 w.p.m.; use 10-key calculator by touch; interact tactfully and effectively with members of the public, co-workers and managers.
 Uncommon ability to understand and carry out written and oral instructions; perform detailed clerical work and maintain attention to detail despite frequent interruptions.
 Immense ability to establish and maintain effective working relationships with those contacted in the course of the work.
 Answered the telephone and transferred calls to the appropriate individuals, divisions or department.
 Typed a variety of forms, letters, reports and memos.

April 2006 – August 2007 Miami Lakes, FL
Child Care Counselor – KinderCare Learning Center
 Maintained a nurturing, caring and safe environment for children.
 Communicated with parents and the public about program policies and procedures.
 Helped families and childcare providers in solving problems.
 Monitored and participated with children in maintaining the appearance and structure of their living space

Duties and Accomplishments
• Sound knowledge of children psychology.
• Wide knowledge of children\'s growth, physical, emotional, social development and behavior.
• Immense ability to develop children daily living and interpersonal skills, study habits, leisure and recreation skills.
• Wide knowledge of effective child care skills and procedures.
• Strong ability to establish a positive relationship with children.


Education
2003-2007 Barbara Goleman Sr. High School Miami Lakes, FL

References
Available Upon Request.