VONTANIVIA


OBJECTIVE-
To obtain a full time position with an organization where I can apply my diverse skills and background and expanding my room operations experience while contributing to the success of my employer.


QUALIFICATIONS-
•Exceptional ability to effectively multi-task several complex assignments with tight deadlines
•Excellent organization skills and the ability to analyze and solve problems
•Strong ability to maintain high level of confidentiality and security of information
•Sound ability to communicate effectively, both orally and in writing



PROFESSIONAL SKILLS-
Intermediate MS Office Suite (Word, Power Point, Excel, Outlook), Quick Books, Bookkeeper, Act, 40 WPM, Internet


WORK EXPERIENCE

Promotions Associate Rally Group Marketing 2008 - 2010

•Identified target markets, researched competition, and assisted with structuring product demos
•Generated event success report and consumer feedback regarding event status
•Assisted Co-workers with organizing trade shows, and engaged prospective clients
•Maintained communications with clients and consumers to ensure quality service customer satisfaction
•Engage with consumers to explain products and services offered by client


Customer Service Representative PRC, Miami, FL 2006 – 2007

•Served as first point of contact for customers answering questions regarding accounts and services
•Processed applications, opened accounts and posted payments
•Addressed problems or complaints from clients and resolved account and billing problems
•Maintained and updated records and other documents while maintaining confidentiality




Shipping Clerk/ Order Entry Ames Uniforms Fort Lauderdale, FL 2004

•Prepared shipping documents and recorded items taken from inventory
•Filled stockroom orders and packed them
•Addressed and labeled packages, compute freight or postal rates, and recorded the weight and cost of shipment
•Prepared invoices and furnished information about shipments to other parts of the company
•Moved boxed and labeled shipments to loading bin for daily shipment