Bliss Lustig-McCloskey

Objective To secure a responsible, stable career position where I can fully utilize my operational abilities and people skills while contributing to the success of my employer. I have excellent people skills and love to work with the public
Experience 2010-2011 Anderson’s Landscaping, Inc, Miami, FlAccounts Receivable/Accounts Payable/Marketing/Purchasingv Cut costs on several operational items for companyv Reconciliation of three major bank accounts and credit cards, distribute payments to vendors, handle weekly payroll processing as well as scheduling of crewsv Suggested new ideas to cut costs, located plant materialv Assisted in advertising and marketing, as well as designing of some advertisingv Assistant to Owner of company to assist in handling day-to-day operations.
2006-2009 The English Gardner Miami, FlOffice Managerv Scheduled crews for work weekv Liaison for client contactv Cut costs on purchasingv Compiled weekly payroll, processed all accounts payable & accounts receivable, contact for all insurance audits and claimsv Assistant to Owners
2004-2006 Precision Response Corp. Miami, FlFedex Revenue Services – Customer Representativev Responsibilities included taking customer calls and applying credits when necessaryv Joined the MAG (management) team for escalated calls, provided the ability to apply larger adjustments, made decisions to provide the ultimate in customer service received several awards for excellence in customer servicev Provided coaching to agents in order for them to increase their ability to handle calls at a higher level of customer service



1997-2003 Deleon’s Bromeliads, Inc. Miami, FlSales Representativev Handling of large sales accounts such as Target, Wal-Mart and processed invoices via and EDI (Electronic Data Interchange Program)v Purchasing of all office supplies and equipmentv Prepared all agricultural paperwork for shipping, i.e.:, CITES, California Certificationv Dispatcher for two trucks that delivered over the state of Floridav Assistant to two owners, handling responses to letters and emails thru the Continental United States and Europe and Asiav In house compute tech when outside IT was unavailable, able to set up IP addresses via a server1993-1997 Tropics North, Inc. Miami, Flv Assistant to two owners on day-today operations, handling emergencies, special projects, response to calls and other correspondencev Purchased and leased various types of large equipment for landscape projectsv Handled all cellular phone accounts, digital pagersv Main contact for all insurance claims, Workmen’s Compensation and Drug Free Work Place contactv Filed all notice to Owner and Claims of Lienv Some responsibilities included assisting in the bidding, estimating and locating of plant material for projects ranging from upscale residential to commercial projects.
Education 1990-1992 Prospect Hall College Hollywood, Flv Business Administration, Basic Accounting and Computer Science.1997-1998 Miami Dade College Miami, Flv Computer science, Business administration
Interests Avid hunter and competition archery participant, very family oriented. Avid reader.
Skills Windows 2000, XP, Vista, Microsoft Office, Word, Excel, QuickBooks Pro, Outlook Express, Internet Explorer, confident in my ability to learn any software program quickly and efficiently. Certified Notary Public