SUMMARY OF QUALIFICATION



· Seven years experiences in offices assistant and customer service.

· Compiled data into Microsoft word, excel regarding new hires.

· Handled over $3,000 daily. Paid out and balanced out invoices.

· Increased profit by ordering product that customer enjoyed eating or drinking.

· Excellent customer service skills in a call center and retail environment.

· Organized events that boosted morale and cultural diversity.

· Increased the workforce by 25% by advertisements.







PROFESSIONAL HISTORY



Todays Office Professionals, Cincinnati and Columbus , OH 1998 – present

Recruiter Coordinator

· Executed daily operations by assisting over eight recruiters with the hiring processing.

· Contacted candidates, regarding their application/ resume.

· Scanned, edit, classify and flag applications/ resume.

· Correspond with companies regarding background checks/ Meet with vendor regarding supplies.

· Addressed the public, VP, and managers as a front desk assistant.

· Set up special events, job fairs, orientation, and lunches..



Shell Oil Company, Columbus, OH 2005 - 2008

Cashier, Customer Service Rep, Dispatcher

· Daily operations of cash handling, lottery, marketing new and sale items.

· Troubleshooting and resolved customer complains.

· Coached and trained over seven new cashier.

· Answer inbound calls related to service, towing, and lottery.

· Enter insurance information, billing, and customer data into the computer.

· Dispatched location of calls to driver with special request.



PC Event Catering, Columbus, OH 2005 – present Special Event Server

· Greeted the client regarding last minute details and watched for clients cues.

· Assisted with set up and preparation.

· Served and escorted the bridal party. Experienced wedding cake cutter.



Education

Family Development, University of Akron , Akron , OH