OBJECTIVE
Dynamic professional poised to leverage education and experience towards launching a career with a company seeking an articulate team player committed to supporting company objectives.
EDUCATION
Bachelor’s of Science Degree in Psychology. (2008) Southeastern University – Lakeland, FL
Associate’s of Arts Degree in Psychology. (2005) Florida Community College – Jacksonville, FL
-Psi Chi Honors - Typing Skills: 60 WPM
- First Aid/CPR certified
PROFESSIONAL EXPERIENCE
Pine Castle, Inc: Jacksonville, FL. Training Coordinator/Admissions Coordinator. 2009-Present
Caseload consisted of 65+ individuals with Developmental Disabilities and Traumatic Brain Injury. Ensured that personal, social, and vocational needs, as related by clients and their supports, were identified, assessed, and implemented. First responder for medical and behavioral emergencies. Directly supervised Training Specialists in adult training areas. Responsibilities included: training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees addressing complaints and resolving problems; managing 10+ staff and maintaining time cards and leave time. Also manages Admissions Department for prospective clients. Tour prospective clients and guests. Responsibilities include providing information about the programs and admissions criteria
Dillard’s Department Store – Jacksonville, FL. Sales Associate. 2008-2009
Assist in helping customers and maintaining order within the store. Experienced sales associate staffing high volume and a professional selling areas. Duties include assisting customers with merchandise selection, completing sales transactions, teaming with visual merchandising staff on creating merchandise impacts within the department and working with store management on suggestive selling methods.
Southeastern University– Lakeland, FL. Resident Assistant/ Ambassador. 2007 – 2008
Direct liaisons between a school's student affairs administration and its student body. Demonstrate leadership training, management skills, student advising of all areas and community involvement. Assisted in the supervision and provided support to students both academically and in the dorms or outside of class. Patrolled a residence hall to ensure that any maintenance or facilities-related issues are addressed, that institutional policies are being observed, and generally to ensure that the residence hall is an environment supportive of the educational pursuits of the students. Duties included being available to offer support for students encountering issues such as roommate conflicts, depression, and other strongholds on a day-to-day basis. Created and implemented engaging activities that brought community to the dorms. Served as a mature and positive role model for students; and exhibited a strong work ethic and commitment to teamwork. Scheduled and directed monthly meetings with over 40 students and managed two community leaders. Proficiency in computer skills: (Word, Access, Excel, Outlook, PowerPoint, and Publisher.) Also, representative of Southeastern University. Served as a personal tour guide for prospective students and guests at the school. Answered questions in relation to the school. Well-informed in the school’s history, landmarks, and landscape.
Duval Acura Car Dealership – Jacksonville, FL. Accounting Cashier. June 2004 - Dec. 2006
Served as an accounting cashier and performed numerous office procedures such as: Accounting and Cashiering Experience (general accounting duties and accounts payable/receivable). Assisted in customer service and handling large amounts of money. Also acquired experience as a receptionist and skills in office administration.


COMMUNITY EXPERIENCE
Children’s nursery volunteer, Accounting assistant for small company, Office assistant Volunteer at Emergency Teen Pregnancy Center (2009), Operation Christmas Child volunteer (2007), Yearbook Photographer (2007), Vice President of the Junior Committee (2006), Children’s dance instructor (2004), Coffee Shop volunteer server (2003).