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resume... : CUSTOMER SERVICE

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  JERSEY CITY , NJ       

 

 

Name: sara fassiaoui

University: New Jersey City University  

Major: business  

 

CUSTOMER SERVICE

 

SARA FASSIAOUI
213 Lexington Ave # 2f
JERSEY CITY NJ 07304
201-780-9597 cell
Sara09fa@gmail.com

OBJECTIVE: To obtain a full time position in your company where I can utilize my skills and experience in management and customer service relations

EDUCATION:
New Jersey City University Jersey City, NJ

James J Ferris High School, Jersey City, NJ

EXPERIENCE:

12/2007- present Metro Honda, 540 Route 440 North Jersey City NJ 07305
Full-Time Sales Consultant
Received initial training and certification for selling skills, product
Knowledge and Product presentation.
Proactively prospecting clients in the sales departments to ensure achievement
of business goals in revenue, profitability and customer satisfaction.
Selecting, practicing, and developing strong and effective techniques to

Actively manage the customer experience within the department

Planning for upcoming sales.

Managing lot recovery.
Using the right tools required to ensure the right attitude and right skills to
Negotiate a win-win agreement and to increase sales gross and more repeat
And referral business

11/2006 - 08/2007 New York & Company, RT440, Hudson Mall, NJ
Full- Time Assistant Manager

Ensured compliance with all equal employment opportunities
Assisted in the achieving of accurate inventory paper work / records
Opened and closed the store
Handled nightly bank deposits
Identified supplies and maintenance issues with higher management
Identified performance issues and policy violations to company policy and partners with the store sales leader

10/2004 - 11/2006 Old Navy,RT440, Hudson Mall, NJ
Sales Associate / Cash Handler
Maintained merchandise standers to maximize daily sales
Met payroll goals and all other controllable expenses
Attained shrinkage goals
Maintained store safety standers
Completed additional duties and projects as assigned
Ensured compliance with the loss prevention guidelines

LANGUAGES: Arabic: Fluent
French: Conversational – limited
Spanish: Conversational - limited

REFERENCE: Available upon request.

 

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