Brittini

Strengths
I have wonderful technological and customer service skills which have allowed me to be highly effective in both my job and communication.

Education
University of Houston-Downtown Bachelor of Science August 2012
Lone Star College Associate of Arts August 2009
Mayde Creek High School Diploma May 2004

Employment History

Lone Star College
Student Specialist III
March 2008-Present

•Communicates with current, new, and potential students, as well as community members.
•Process various registration and records related forms.
•Processes and enters data for student applications, college credit and continuing education registrations, transcript evaluations and demographics.
•Assists with state reporting doing applications verification and error report updates.
•Assists with filing and record management.
•Assists with training new staff.
•Performs other reasonable, related duties as assigned.

Stein Mart
Sales Associate
October 2010-Present
August 2003-June 2006

•Welcome customers and answer customer questions regarding products and services.
•Help customers make buying decisions.
•Operate cash registers to complete customer transactions.
•Display merchandise and maintain a clean shopping area to maximize store appeal.
•Assist in the receiving of new merchandise and place on floor.
•Prepare merchandise for the selling floor.
•Assist in minimizing loss of company assets.
•Contribute to team efforts.

Langham Creek YMCA
Fitness Supervisor
February 2007-June 2008
Started out as Assistant then became Supervisor in 2008.

•Communicates with current, new, and potential community members.
•Assist with training new staff.
•Set up appointments for workouts and body fat assessments.
•Taught children’s program for their use of the weight room.
•Made sure that all equipment was clean at all times and all rooms were prepared for classes and before closing.
•Answer customer questions regarding products and services.
•Checked work of assistants and signed documents before their departure.

University of Houston
Receptionist
January 2005-January 2007

•Responsible for greeting guests, employees and visitors in a professional and courteous manner.
•Handle the tasks of receiving incoming calls and directing the call to the appropriate department or person
•Perform the task of maintaining neat and orderly front desk.
•Accept incoming deliveries and direct them appropriately as well as assist with office mailings and sorting.
•Perform other clerical duties as needed, such as filing, photocopying and scanning.
•Issued, returned and cut keys for faculty/staff, students and construction workers.
•Walked campus to make sure we had all door lock numbers to make keys.
•Entered time for the Lock Shop and Key Control when Supervisor was on vacation.

Seasonal Work

Junior Sales/Cashier
Macy’s December 2006-January 2007
Kohl’s November 2004-January 2005

•Welcome customers and answer customer questions regarding products and services.
•Help customers make buying decisions.
•Operate cash registers to complete customer transactions.
•Display merchandise and maintain a clean shopping area to maximize store appeal.
•Contribute to team efforts.

Skills
•Advance knowledge of computer applications like Microsoft Word Processor, PeopleSoft, FME, and the Internet.