BRENDA TAPIA

OBJECTIVE
Obtain a position within your company where I can maximize my customer service skills, quality assurance, and training experience.

SUMMARY OF QUALIFICATIONS
· Over 5 years customers service skills.
· Resourceful and self-confident; can get the job done, do it well.
· Remain calm and well work under demanding conditions.
· Excellent organizational and communication skills.
· Fluent in English and Spanish.
· Computer literate in MS programs.
· Equally effective working independently and in cooperation with others.

EMPLOYMENT

Darden Company; Round Rock, TX
Feb 09- Aug 11
Server
· Provide customer service for our guest and give them detailed attention and care, cash handling,cleaning.

Viva Environmental; El Paso, TX
Jan 07- Jan 08
Project Support Specialist
· Front office duties including but not limited to; answering phones, taking and scheduling appointments, filing, creating spreadsheets, and assisting engineers with various projects.

Abercrombie & Fitch; El Paso, TX
May 06- Dec 08
Model
· Greet customers, Cashier, Customer Service.

3LM; El Paso, TX May 05- 07
Bartender
· Interacting with several customers daily, providing them with customer service, cash handling, opening and closing duties daily,cleaning.

Babysitter 2004-2008
El Paso, TX
caring for a toddler, bathing, feeding, playing, and providing undivided attention love and care.

EDUCATION
Jan 06-08, El Paso Community College
El Paso, TX
General Studies

Aug 09, University of Texas in El Paso
El Paso, TX
American Literature

REFERENCES
Upon Request