Brittany

PROFESSIONAL EXPERIENCE
Davita’s Funtastic Gymnastics Jan. 2005-May 2005
Gymnastics Training Assistant Feb. 2011- Present
Assisted Mrs. Davita in preparing Olympic hopefuls for the gymnastics and conditioning events.
Instructed physical movement activities such as lifting, bending, and walking with arms and hands.
Taught exercise activities such as stretching, cardiovascular exercise, strength training and warm ups.
Worked directly with talent in choreographing floor exercises.
Instructed gym classes for 4 year olds with gymnastic equipment such as trampolines and rope climb.
Monitored recreational activities to ensure safety and provided emergency and first aid assistance.
Coached during in-house gymnastic competitions.

PDSTech Agency Dec 2010 – Feb. 2011
Internet Orders Center Representative - Verizon Wireless Call Center
Handle inbound customer calls relating to activations, the use of equipment, shipments via FEDEX and other shippers. The return of equipment to the warehouse (CTDI), WFG exchanges, and status inquiries of consumer Internet order.
Provided solutions for customers experiencing problems in getting equipment activated, returned, or received after making purchase through the Internet channel.
Process orders through Work Flow Manager (WFM) submitted via the Internet for by customers.
Assist with iPhone launch via Internet channel; order processing, activation assistance, and process WFG exchanges for iPhone devices.

The Ripken Experience June 2010-Aug. 2010
Summer Intern
Entertainment/Pa Announcer; the person who speaks on the microphone at the site of competition.  The P. A. announcer is responsible for the event as it happens as well as entertaining the audience. General information from management is disseminated and public service announcements.  
Tournament Official; import team and player data from any current system or spreadsheet. Specify home and visiting preferences for any diamond, ensuring that any matchup is played at an optimal location for both home and visiting teams. Specify any days of the week, times of the day or specific calendar dates on which teams are unable to play. Specify a specific time period before playing a game against a previous opponent.
Grounds Crew Team; worked responsibly as a team for the servicing and maintenance of aircraft on the ground. Turning over fields for the next games, Lining home plate, and frequently replacing new water and Gatorade coolers to 14 dug outs.

Dial America May 2007-Aug. 2007 Telemarketer/Care Improvement Plus Insurance Company
Conducted cold and warm calling while promoting company image of professionalism, integrity, and quality.
Initiated proactive outbound telesales calls to obtain new business from prospects.
Recorded gathered information into database while moving prospects along the sale cycle.
Maintained professionalism and proper etiquette through all forms of communications.

Charleston County Voter Registration Office May 2006-Aug. 2006
Absentee Registration Assistant
Retrieved in-coming and out-going telephone calls to ensure quality assurance.
Processed and reviewed absentee ballots for voters living only in Charleston County.
Managed voter files; opened/counted absentee ballots by hand.
Prepared paperwork for voter registration events.

Charleston Air Force Base June 2005-Aug. 2005
Medical Records Clerk
Managed Government medical records.
Retrieved and directed important phone calls.
Conducted numerous specific job errands, such as collecting mail from the mail room, sorting out the medical documents to be filed and hand delivering medical records to between hospitals.
Processed and managed in-coming and out-going mail in the data base to help organize the records.
Scheduled medical appointments for clients on site and by telephone call.

EDUCATION
Coastal Carolina University, Conway, SC Aug.2007-May 2010
Bachelors/Science: Recreation and Sport Management; Minor Communication
Francis Marion University, Florence, SC Aug. 2005-May 2007

COMPUTER SKILLS
Microsoft Office (Excel, Powerpoint, Word)
Internet competent
Equipped in Auto CAD

SYNOPSIS PROJECT
Marketing Strategy Planning-Coastal Carolina Women’s Basketball Aug. 2009-Dec. 2009
Implemented a marketing plan for the 2009-2010 seasons.
Created for display in-game promotions for sport events.
Planned and programmed sport promotions on campus.

VOLUNTEER SERVICE
Cheerleading Coach- Goose Creek Recreation Center Aug. 2010 - Nov. 2010
Counseling Staff; Fostering for Hope; - Conway, SC Aug. 2009 - May 2010
Conway’s Fall Family Festival - City of Conway Parks and Recreation Oct. 6 2009
Strength and Conditioning Facility - Coastal Carolina University Dec. 2008 - Jan. 2009
Assisted with cleaning the machines
Managed participant behavior
Supervised various equipment machines

ACTIVITIES
Coastal Carolina Cheerleading Aug. 2007 - May 2009
Competitive Gymnastics May 1993 - May 2004