College sophomore seeking opportunity in hospitality industry, be it a job offering or an internship.

17 Perry Avenue Shelton, Connecticut 06484
Brendan Matthew Potter Cell: (203) 751-3173
Email: PotterB4@southernct.edu


Objective To obtain a sales/customer service position utilizing strong communication and problem solving skills

Education Bachelor of Science Candidate, May 2012
Southern Connecticut State University, New Haven, Connecticut
Major: Business Administration Concentration: Business Management

Related Courses: Principles of Macro-economics, Principles of Micro-economics, Legal Environment of Business

Computer Skills Proficient on both PC and Mac computers; experience with MS Word, Excel, PowerPoint, and Outlook

Related Experience Rental Supervisor, August 2007 - Present
Huntington Rental Center, Shelton, Connecticut
 Manage rental crew and delegate responsibilities on the job site
 Perform scheduled pick-ups and deliveries of rental equipment including: tents, tables, chairs, grills, inflatable Moon Bounces, etc.
 Assemble and disassemble rental equipment
 Collect payments from customers

Sales Consultant (Seasonal), December 2008 - May 2009
IMobile (Sprint Authorized Retailer), Trumbull, Connecticut
 Assisted new and current customers with their inquiries regarding new cell phones, available coverage plans, and various phone accessories
 Adjusted existing service agreements as requested
 Executed inventory control, data entry, and general upkeep of store

Customer Service Representative (Seasonal), November 2007 - January 2008
Discover Card, Trumbull, Connecticut
 Issued promotional gift cards to eligible Discover Card members during the 2007 holiday season
 Answered customers’ inquiries regarding the promotion
 Performed inventory control of gift cards on a daily basis
 Maintained data entry to control gift cards awarded

Customer Service Representative, February 2007 - May 2007
The Cell Phone Store (T-Mobile Dealer), Trumbull, Connecticut
 Assisted new and current customers with their inquiries regarding new cell phones, available coverage plans, and various phone accessories
 Adjusted existing service agreements as requested
 Executed inventory control, data entry, and general upkeep of store

Warehouse Customer Service Associate, October 2004 - June 2006
Valley Lighting and Home Décor, Ansonia, Connecticut
 Assisted customers with purchase and inquiries, customer service
 Executed inventory control and filled customer’s orders
 Involved in Shipping/Receiving department
 Operated forklift for product retrieval
 Delivered and assembled furniture and home décor pieces in customer’s homes

Other Experience Material Handler/Forklift Operator, June 2007 - August 2007
Precision Resource, Shelton, Connecticut
 Transported various materials throughout the production plant using a forklift truck
 Loaded/unloaded trucks and signed off on shipping receipts
 General upkeep of production room and warehouse