Versatile, Outgoing, Ready for a Challenge!
||Metro State College of Denver
||Hospitality, Tourism and Events
Objective: To obtain a challenging and enjoyable position with opportunity for growth and advancement.
B.A. Hospitality, Tourism and Events ïƒŽ Metropolitan State College of Denver, Denver, CO
Graduate, February 2010. GPA: 3.4
â€¢ Proficient in Quickbooks, Microsoft Applications, Adobe Photoshop and Illustrator, Various Real Estate Software and Platforms
â€¢ Experienced in labor efficiency maximization
â€¢ Capable of working cohesively with a team, as well as a proven ability to self-motivate and work independently
â€¢ Experience in accounts receivable and payable as well as bank reconciliation functions
â€¢ Volunteer experience including Denver Human Services, Denver Public Schools, March of Dimes and the Cherry Creek Arts Festival
Marcus & Millichap, Denver, CO June 2010 â€“ Current
Agent Support Trainer. Trained new and existing agents on various software programs, Developed training materials, audited marketing packages, back office and administrative support, orchestrated meetings and events. Have taken initiative in providing continual training and support to agents, assistants and members of the office staff whenever needed.
â€¢ Created Job Aids for companywide usage.
Genesis Counseling, Centennial, CO Jan 2008 â€“ June 2010
Victim Advocate. Medium of contact between agency and victims. Provided information and support to victims of all four of the agencyâ€™s locations.
â€¢ Invented and implemented new organization system to increase efficiency of communication.
Bonoâ€™s Bar-b-q, Centennial, CO 2007 â€“ 2008
Marketing and Development Director. Identified and expanded target market. Designed all advertising material. Transformed sales functions and sales team. Managed internal and external sales campaigns. Opened new location.
â€¢ Increased catering sales by 62%.
Select Hotels by Holiday Inn, Parker, CO 2006 â€“ 2007
Front Desk Supervisor. Controlled cash exchange. Proficiently handled customer complaints. Coordinated staff schedules. Resolved payment discrepancies. Executed regular front desk functions such as check-in and check-outs.
â€¢ Established accomplishments through daily and weekly reports to continually improve performance.
Junebug Creations, Denver, CO 2003 â€“ 2006
Sales Manager. Formulated all sales functions including sales calls. Designed and scheduled all shows, expos and presentations. Designed new product lines.
â€¢ Conceived sales plan for this ground floor company.