Objective

To obtain a Senior Technical Editor position in the Telecommunications or Engineering industry that utilizes my expertise in diverse writing styles, technical specifications, graphics, technological and scientific notation, and typography.

Professional Summary

Detail-oriented Technical Editor with 16 years technical editing experience on documentation for engineering technologies, a Bachelor of Science in Electrical Engineering and experience as an adjunct instructor teaching electronics. Versed in a multilingual environment providing non-native English writers with correct grammar translations and stylistic and format harmonization; coauthored 3 writers’ style guides for global writers writing in English and for English translations from the Chinese. Demonstrated ability to establish writing and editorial standards, work in a team with writers and other editors, and support up to 40 technical writers. Proven ability to edit many different types of documentation and establish formal writing styles within the documentation groups. Edited documentation for product descriptions, installation, operations and maintenance, troubleshooting, transmission, switching, and intelligent networking products as well as user guides for handheld devices, white papers, RFPs/RFIs, and sales and marketing material. Skilled in quality control, manual specifications and standards, data analysis and compilation, technical and customer support, production and workload management, cross-functional collaboration process improvement, and legal and governmental compliance.

Experience

Huawei Technologies USA, Plano, Texas, 09/2007 – 08/2011
A Chinese multinational networking and telecommunications equipment and services company.
Senior Technical Editor/Writer

Received documents from engineering, marketing, and administration, 90% of which were originally written in Chinese, translated into English in China, and emailed or sent by Lotus Notes for editing.

Edited and rewrote marketing literature and proposals, product descriptions, installation manuals, administrative announcements, white papers, and summaries from Chinese translation to meet English language standards and obtain US customers.

Partnered with another editor/writer and served as the final step in the editing process, communicating with Chinese translators through email or Lotus Notes while functioning as English language experts and mentors.

Trained and mentored many Chinese employees at every level of the company in the written English language.

Worked with non-native English speakers to improve documents in the editing process, functioning as English language expert.

Selected Accomplishments

Increased the quality of documentation and converted the company style guide to standard English by working with the headquarters in China for more than 2 years, editing the style guide and resolving misconceptions about English grammar, word choice, and tenses as well as conveying the difference between written and spoken English to Chinese translators.

Met or exceeded editing deadlines and maintained a high level of quality while editing up to 30 pages daily.

Nokia, Inc., Irving, Texas, 02/2003 – 06/2007
A world leader in mobile phones.
Senior Technical Editor

Coordinated with 2 other editors to edit user guides for mobile devices; received user guides and product release dates by email from writers in Finland, Denmark, Germany, China, Japan, Argentina, the UK, and the U.S. and communicated to writers directly.

Synchronized user guides for entire product lines to create a consistent look-and-feel and portray high quality, consistency, and customer usability.

Researched, organized, wrote, edited, and maintained writing standards documentation and coached and mentored more than 50 technical writers and support personnel.

Served as a member of the Editorial Board, establishing writing standards for up to 90 languages and targeting non English speaking writers writing in English.

Selected Accomplishment

Increased documentation readability and translatability, reduced costs, and improved ROI by creating a writers’ style guide to establish writing standards for global content consistency.

DSC/Alcatel USA, Plano, Texas, 09/1995 – 11/2001
A leading designer, developer, manufacturer, and marketer of digital switching, transmission, access, and private network system products for the worldwide telecommunications marketplace.
Senior Technical Editor

Edited technical software and hardware documentation for transmission, switching, and intelligent network products; resulted in high quality, readability, usability, translatability, and customer satisfaction.

Researched, organized, wrote, edited, and maintained a writers’ style guide and established writing standards that provided technical writers with clear guidelines for consistent quality, content, and product documentation.

Sponsored and served on quality action teams of 10 to 12 members that set policy, established processes, and addressed technical publications issues.

Created a customer satisfaction survey that polled customers regarding the usability and overall quality of product documentation and collected and organized customer feedback to change documentation to meet customer requirements.

Led a team of writers and editors to create standards for writing graphical user interface procedure documentation for various telecommunications products.

Selected Accomplishment

Developed award-winning documentation, receiving rave reviews from customers.

Eastfield College, Mesquite, Texas, 02/1983 – 12/2003
A community college with an enrollment of more than 10,000 students.
Adjunct Instructor

Taught basic electronics, logic, and technical math to students working toward an associate degree in electronics and telecommunications.

Designed classes for Southwestern Bell Telephone employees to provide basic technical knowledge that qualified employees for job upgrades and promotions.

Developed and taught courses in electronics and math for the Carl Perkins Sex Bias/Nontraditional Grant Training Program to help qualified students with special needs to find employment leading to long-term careers.

Provided AT&T Power Systems employees with technical knowledge to enhance job skills by teaching courses in basic electronics, technical math, logic principles, active devices, and transistor theory.

Selected Accomplishment

Achieved an 80% success rate among students in completing coursework and meeting career goals compared to competitors’ programs that operated at a 20% success rate.

Professional Affiliations

Society of Technical Communications, member
American Society for Indexing, member

Skills

Microsoft Word, PowerPoint, Excel, Outlook, Lotus Notes, WordPerfect, Adobe Acrobat Pro 9, PhotoShop, FrameMaker, Snagit, Interleaf/Quicksilver, Mode and OverMode

Education

University of Texas at Dallas, Richardson, Texas
Bachelor of Science in Electrical Engineering, with a major in Microelectronics

University of North Texas, Denton, Texas
Major: Music Theory and Composition
Minor: English