JESSICA

CAREER OBJECTIVE ~ Seeking a challenging and rewarding job utilizing office experience and strong customer service skills.


• Leadership
• Public Speaking
• Group Communication
• Fundraiser Experiences
• Career driven

EDUCATIONAL BACKGROUD
Kent State University ~ Kent, Ohio August 2007- May 2011
Concentration: Interpersonal Communication
Degree: Bachelor of Arts in Communication Studies


WORK EXPERIENCE
• Rockne’s Restaurant ~ Streetsboro, Ohio March 2010-Present
Server ~ Worked part-time, maintained a full-time status at Kent State University. Position required
customer service skills, interpersonal communication, time management, money management, worked in a fast paced environment and ensured customer satisfaction.
o Other positions I held at Rockne’s include: hostess, Carry Out

• Personalized System of Instruction Internship (PSI) ~ Kent, Ohio August 2010-May 2011
Instructor’s assistant ~ Liaison for students and professor, monitored student group and progress, previewed and critiqued student outlines and speeches, trained students how to use WebCom, an online homework and test website for the class, and worked one-on-one with students to improve public speaking abilities

• Lowes Home Improvement ~ Streetsboro, Ohio April 2009- Aril 2010
Cashier ~ Worked as a team with different departments, interpersonal communication, computer technology, multi tasking, greeted patrons in a professional manner, knowledgeable with the different departments supplies and where to find the products.


LEADERSHIP ACTIVITIES
• Great work ethic, I have consistently worked throughout college with no complaints from employers
• Alpha Phi Sorority
o Director of Chapter Faculties
• Intramural sorority Softball League
• Kent State Vice president of Hall Council- Koonce Hall
• Student Alumni Association (SAA)
• National Student Speech Language Hearing Association (NSSLHA)

OTHER QUALIFICATIONS AND SKILLS
• Community involvement
• Proficient in Microsoft Office Products





PROFESSIONAL REFERENCES ON REQUEST