KRISTINE

SKILLS

Receptionist and telephone etiquette, Answering incoming phone calls, transfer calls, Greeting the public, audit charts, close charts, filing in charts on the floors, filing discharged charts, filing overflow, Patient Records Documentation and Filing, Appointment Scheduling, Processing of the office mail, Health Insurance forms, Billing and Coding, Organization and Care of facility and supplies, Typing and transcription skills, Word, Windows, Power Point, Excel, Customer Service orientated, Team player and able work by myself, Flexible, Dependable, Friendly and helpful


EXPERIENCE

Externship 2011
Parkmoor Village Health Center
Answering incoming phone calls, transfer calls, Greeting the public, audit charts, close charts, filing in charts on the floors, filing discharged charts, filing overflow

Office Support Assistant 2009
Dress for Success at the Citadel Colorado Springs, CO
• Data Entry used Excel spreadsheet, MS 2006, sorting clothes, office etc.

Receptionist/Office Assistant 2008
Arc of the Pikes Peak Region Colorado Springs, CO
• Answering phones multi-line phones and incoming calls, use my knowledge for mailings, filing, copying, faxing, excellent clerical skills and greeting the public.

Bell Ringing (Seasonal) 1997 —2006
Goodwill Staffing Services Colorado Springs, CO
• Seasonal position as bell ringer to solicit donations for the Salvation Army

Office Assistant 2004 — 2005
Aspen Diversified Industries/Goodrich Colorado Springs, CO
• Provided clerical support for 3 - 4 customer services representatives
• Responsible for data entry, faxing work orders and numerical filing
• Ensured correctness and accuracy of representatives’ sales orders

Volunteer 2003
District 11 Colorado Springs, CO
• Provided general clerical and classroom support

Receptionist/Office Assistant 2003
Prestige Mortgage of America Inc Colorado Springs, CO
• Collected information and created database for tracking client contact information
• Excellent clerical skills including; faxing, copying, filing and some experience payroll and accounts payable and receivable.




Kristine A. Wallace
1475 Manitou Blvd #1, Colorado Springs, CO 80904
719-359-7216 kris1468@live.com


EXPERIENCE


Administrative Assistant 2003
Aspen Diversified Industries Colorado Springs, CO
• Clerical duties, including Copying, faxing and managing multi - line phone system and greeted the public.

Customer Service Representative 2000— 2001
Paper Direct Inc. Colorado Springs, CO
• Assisted over 100 to 150 customers daily with phone orders purchases
• Responsible for sales and ordering various paper products for customer accounts

EDUCATION

Intellitec Medical Institute, Colorado Springs, CO April 2009 to July 2011
Ft Lewis College, Durango, CO Fall 1990- Fall 1991
Blair Junior College, Colorado Springs, CO Professional Business/Word Processor 1988