Eric Lauderdale


MAINTENANCE & RETAIL REPLENISHMENT
Warehouse ♦ Restaurant ♦ Residential

PROFILE OF SKILLS / QUALIFCATIONS

Over 15 years experience providing maintenance services in various environments including warehouse, restaurants and private locations. Experience in using all cleaning equipment; Ability to communicate with a diverse group of people to ensure all safety rules and operating procedures are followed.

QUALIFICATIONS

 Managed the operation of equipment and adjusted work procedures to increase efficiency and ensure safe, effective operation
 Supervisory experience, managing up to 14 individuals
 Skilled in improving efficiency of team performance through training and motivation
 Possess strong work ethic
 Customer Service oriented

EDUCATION
Kendall College – Chicago, IL
Pursuing Bachelor of Arts degree in Business 2009-2011

RELATED PROFESSIONAL EXPERIENCE
CRC Information Systems, Inc. - Chicago, IL
Service Manager/Shipping and Receiving (1989 – 1993)
 Delivered schedules, managed inventory control, operated on numbering machines; Made copies, sorted and faxed documents.

Datatab Inc. - Chicago, IL
Service Manager/Shipping and Receiving (1977- 1989)
 Promoted to Service Manager, made overnight delivery scheduling for out of town deliveries, and handled numbering machines and questionnaire sorting; Managed inventory control, copying, faxing and filing systems

WORK HISTORY
Customer Service Associate (2007-Present)
Kohl’s Department Store - Chicago, IL
 Handle purchases and order transactions; Utilize POS system
 Merchandize and replenish display areas

Assistant Supervisor (1998 – 2002)
Reggio’s Pizza Warehouse - Chicago, Illinois
 Promoted to Assistant Manager managing a crew of twelve employees

Stock and Inventory/Cleaning Associate (1996 – 1998)
Venture Department Store - Oak Lawn, Illinois
 Resealed and waxed vinyl floors; Used power stripper, propane buffers, and floor scrubbing equipment
 Cleaned areas within a timely manner

SPECIALIZED TRAINING
YMCA Alliance Training; Customer Service Training; Certificate of Achievement: The Austin YMCA