QUALIFICATIONS
• An efficient professional with a broad medical, customer service, collections, and administrative background with great organizational skills. Proven communication skills with professionals from diverse industries (legal, medical, school administration, and real estate assisting and marketing).
• Extensive experience with MS Word, Excel, and Access. PowerPoint, Outlook, Typing (55wpm) and Data Entry skills (11,000 keystrokes, 95%-100% accuracy.)
• Reliable and timely with all appointment scheduling, travel arrangements, and mailing of important documents.
• License Notary in state of North Carolina (also a Signing Agent)

EDUCATION: Southeastern Neuromuscular Massage School, Charlotte NC – Medical Billing/Coding, Certificate 12./2011
Mingle School, Charlotte, NC - Real Estate Assistant, Certificate 2007/ Notary & Loan Signing Agent Certificate 2007
Medix School, Towson MD -Medical Office Administrator Certificate, 1990
Forest Park High School, Baltimore MD - Diploma, 1989

PROFESSIONAL EXPERIENCE

05/04/10 – Presently
Assistant General Manager, Red Roof Inn Charlotte, North Carolina
Greet guest and check them in/out. Operate the switchboard, taking transferring calls as required, taking messages, and making guest wake-up calls. Setting and cancelling reservations for guest. Responsible for cash in on shift. Perform credit card transactions. File documents according to process given by general manager.. Prepare the audit for the night auditor. Account receivables. Prepare housekeeping sheets. Deal with guest relations.

11/06– 4/30/10
Administration- Independent Contractor, Admin Express, Charlotte North Carolina
Serves as a contractor providing mobile administrative, accounting, payroll and notary services for entrepreneurs, large and small businesses. Performed such duties as payroll preparation, distribution of payroll checks. Creating invitations, programs for church functions. Typing, and emailing documents for approvals. Prepared and mailed postcards and letters to clients for real estate brokers. Entered data in Quick Book 2006 /Peachtree 2008. Performed several loan signings and notary services throughout Charlotte, North Carolina

12/06- Present (part-time)
Real Estate Assistant, Infinity One Properties Concord, North Carolina
Provide administrative assistance to the Realtor/Broker such as entering information in MLS, forward calls and taking messages, showing properties. Sign, lockbox placement, and removals. Follow up with loan officers, clients and attorneys during the closing process. Attend events for REALTOR/BROKER provided by builders. Remind REALTOR/BROKER of meetings and upcoming events, data entry.

9/09 - 1/2010
Personal Assistant, Zak Limo Service Charlotte, North Carolina
Provide a full range of administrative support to the business owner. Duties included word processing of letters, invoices. Scheduled transportation reservations providing limousine transportation services throughout North Carolina for professional athletes, artist, entrepreneurs, and actor’s actresses. Organized marketing material through the internet, created flyers. Updated clients contact information and recruited new businesses. Also handle both cash and credit card transactions

6/2009- 8/2009
Camp Administrator/Counselor, Handz on for his Glory, Waxhaw North Carolina
Create and distribute forms, and letters to aspirant campers and ongoing letters to parents. Counsel campers in bible study and creative activities. Responsible for arranging motivator speakers to speak

4/2008 – 8/2008
Graphic Designer, Ajilon Charlotte North Carolina
Responsible for using Adobe Photoshop to clean up photographs of Motorsports authentic products for online and catalog products.
Prepare apparel for selling and performed data entry.

5/2004 - 09/2007
School Secretary, Sugar Creek Charter School, Charlotte, North Carolina
Assisted with the day to day administrative operations of an elementary and middle school. Maintained paying accounts and followed up on past due accounts; accounts payable and receivable and collections. Greeted students, operated a multi-line telephone and delivered brief phone presentations to potential families. Responded to inquires daily via telephone and email. Processed all incoming & outgoing mail. Scheduled all appointments and meetings for the entire staff. Interviewed parents to access personal and financial data in order to construct a budget for student meals. Responsible for the purchasing of all supplies and maintaining inventories. Responsible for the accurate and timely production of all written correspondences which included letters, memorandums, monthly meal invoices, and office forms.