OBJECTIVE
To find a job that I enjoy and to do the best I can at the task ahead. To excel and gain experience.
EDUCATION AND TRAINING

2006
High School Diploma • ROSEDALE BAPTIST SCHOOL – Baltimore, Maryland

Current
Elementary Education • THE COMMUNITY COLLEGE OF BALTIMORE COUNTY – Baltimore, Maryland


PROFESSIONAL EXPERIENCE

Self-Employed – Baltimore, Maryland 2010 to 2011
Nanny/ Babysitter
Provided in home child care for family of three.
• Manage naptime and feedings for multiple children.
• Provide daily activities to encourage children to learn basic skills.

ARAMARK, INC – Baltimore, Maryland 2009 to 2010
Administrative Assistant
Provided administrative support to the account manager. Duties included general clerical, receptionist and project based work, while projecting a professional image through in-person and phone interaction with clients and co-workers.

• Answer telephones and took messages.
• Meet and greet clients and visitors.
• Perform general clerical duties to include but not limited to: photocopying, faxing, and mailing.
• Maintain hard copy and electronic filing system.
• Sign for and distribute UPS/Fed Ex packages.
• Research, price, and purchase office equipment, furniture and supplies.
• Coordinate and maintain records for company credit cards and daily bills.
• Setup and coordinate meetings and conferences.
• Maintain and distribute staff weekly schedules.
• Collect and maintain inventory.
• Support staff in assigned project based work.
• Provide office orientation for new employees.
• Resolve customer service issues involving employees.
• Create promotional advertising. Signs, menus and various other forms.
• Other duties as assigned.

SUNTRUST BANKS, INC – Baltimore, Maryland 2007 to 2009
Teller 2
Followed instructions and worked under established guidelines while providing top notch, face to face customer service on a daily basis. Met referral expectations and provided support to management.

• Completed transactions according to established guidelines.
• Received and processed daily deposits, withdraws and loan payments.
• Provided courteous and professional teller service to customers.
• Trained to identify different types of financial needs in order to help customers and make referrals where appropriate.
• Identified referral opportunities and made referrals according to customer needs.
• Worked closely with other departments to promote sales, regularly and increasingly during promotions.
• Handled various other office tasks as assigned.
FRIENDLY’S – Baltimore, Maryland 2006
Hostess/ Server
Provided quality customer service in a faced paced environment.

• Handled cash transactions.
• Greeted and assisted patrons.
• Took orders and served customers.
• Ensured customer satisfaction and took appropriate action to correct and complaints or requests.
• Stocked service area with supplies at the end of each shift.