TYLER SCOTT COOLEY

OBJECTIVE 
To add value to an organization by using my skills and education to help further the company and grow professionally through my own work experience.
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WORK EXPERIENCE 
AT&T Mobility, Springfield, MO June 2010 - August 2011
Retail Sales Representative
- Worked with customers to find and provide the right solutions for their mobile and home needs and provided an excellent customer experience while doing so.
- Maintained goals set by the company.
- Provided trouble shooting for a large number of products, including, but not limited to, home products, smart phones, and basic phones.
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Verizon Wireless Experts, Springfield, MO March 2009 - June 2010
Sales Representative/ Interim Manager
- Worked with customers to find the right solutions for their wireless needs, including mobile phones, smart phones, accessories and more.
- Managed the busiest location for three months while company searched for permanent manager.
- Responsibilities included creating schedules, setting and monitoring goals, coaching and disciplining employees when needed, and promoting growth in the company through small business accounts .
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City of Willow Springs, Willow Springs, MO May 2008 - August 2008
Water Park Supervisor
- Supervised and managed employees, which included scheduling, coaching, training and disciplining employees.
- Scheduled events and private parties for the public.
- Interacted with public to confidently provide a pleasant time for all patrons.
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Circuit City, Springfield, MO October 2007 - March 2009
Sales Representative
- Worked with customers to find their right electronic needs.
- Became iPod specialist shortly after beginning, which entailed gaining knowledge about all iPods and iPod solutions and marketing them to customers in creative ways.
- One of only a few representatives to be knowledgeable in all departments of the store.
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SKILLS 
Goal oriented, great attention to detail, thrives in a team environment, skilled in Microsoft Office Suite and Apple iWork, excellent customer service skills, exceptional creative writing and speaking skills, mission driven, effective team leader, exceptional problem solving skills
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EDUCATION 
Missouri State University, Springfield, MO, August 2007 - May 2010
Bachelor of Science in Communications, 3.0 Grade Point Average