LaToria

Objective 
Enthusiastic professional with excellent customer service skills seeks opportunity to serve customers and train staff

Profile
Communicates well
Computer –Savvy
Excellent interpersonal skills
Problem solver
Live by the code of respect, responsibility & integrity
Positive attitude, punctual, and loyal

Summary of Experience
Provides excellent customer service; effectively handles different personality types.
Well - organized and able to meet deadlines.
Experience working within a collaborative environment.
Managed and motivated self and a team in an effort to meet a common goal.
Proven ability to provide effective written and verbal communication to superiors
and subordinates.

WORK EXPERIENCE
The Rite Aid Pharmacy, Atlanta, GA- July 2011- May 2012
Shift Supervisor
Provide excellent customer service while managing the operations of the pharmacy and front end
Assist staff to gain new members for the rewards card
Assist store manager with ensuring office paperwork and monetary duties

Home Depot, Alexander City, AL - Apr. 2011- Aug. 2011
Cashier
Initiated promotional sales and gained new accounts for credit cards
Promoted and informed customers about new product launches
Demonstrated excellent customer service while performing cash handling procedures

Office Depot, Atlanta, GA - Jan. 2010- June 2010
Customer Service Representative
Consistently met goals by signing up new members for the rewards card
Promoted and informed customers about new product launches
Provide excellent customer service while performing cash handling skills

AmericasMart, Atlanta, GA- Oct. 2009-Dec 2009
Retail Service Coordinator/ Intern                
Consistently met and exceeded all goals by performing customer qualitative surveys
Maintained existing vendor accounts while performing telephone calls and during market
Exercised data entry skills into excel spreadsheet

Barbizon GA, Atlanta, GA – Aug. 2008- Aug. 2009
Trunk Show Division Manager
Responsible for office paperwork, and gaining 100% customer leads
Promoted sales items and Barbizon
Made personal evaluation of models\\\' performance

EDUCATION
        The Art Institute of Atlanta, Atlanta, GA, Oct. 2007- June 2010 
        Bachelors in Fashion and Retail Management

        Central Alabama Community College, Alexander City, AL, Aug. 2003-May 2005 
        Associate in Science

        Benjamin Russell High School, Alexander City, AL, Aug. 1999- May 2003 
        Advanced Diploma 

AWARDS, HONORS, AND SPECIAL ACCOMPLISHMENTS       
        Outstanding Contributions to the Department Award, The Art Institute of Atlanta, June 2010
   
 Cum Laude Graduate, The Art Institute of Atlanta, June 2010

        Ms. CACC, Central Alabama Community College, May 2010

Who’s Who Among Junior College Students, Central Alabama Community College, Sept. 2004

    MLK Memorial Scholarship Recipient, Central Alabama Community College, Aug. 2003-May 2005


LEADERSHIP AND VOLUNTEER WORK     

      GED Tutor, Atlanta Union Mission, April 2008- April 2009

      Volunteer, Our House, Aug. 2008

President, Cultural Unity Organization, Jan. 2005- May 2005